Customer Support
We are here to assist you with any queries or concerns that you may have.
Whether you have questions about our products and services, need assistance with your account, or want to provide feedback, please do not hesitate to contact us.
We are committed to ensuring that you receive prompt and efficient service and that your issues are resolved to your complete satisfaction. Please feel free to reach out to us via email or via the form on this page. We are always happy to hear from you. Thank you for choosing Mindfit Mates, and we look forward to serving you!
Frequently asked questions
What is Mindfit Mates, and who is it for?
Mindfit Mates is an AI-powered app designed to boost mental fitness. It’s tailored for men in construction, mining, logistics, professional services, and other industries.content.
How can I benefit from using Mindfit Mates?
Mindfit Mates offers quick mental boosts, personalized guidance, and tools to manage stress, improve relationships, and enhance overall well-being.
Is Mindfit Mates suitable for everyone?
Yes, Mindfit Mates is designed to support men from various industries, helping them navigate life’s challenges and improve mental fitness.
What features does Mindfit Mates offer?
Mindfit Mates includes quick check-ins, personalised solutions, progress tracking, and the ability to capture AHA moments. More exciting features are coming soon!
Is my data secure with Mindfit Mates?
Absolutely. We capture your email address and have you set a password during signup. This helps keep the data you generate and add to the app encrypted and stored securely, ensuring your privacy and confidentiality.
Is my data being shared with AI or other platforms?
No, personal and identifiable data is not shared with external platforms. Mindfit Mates uses AI to provide personalised guidance without compromising your privacy. In other words, your name and email address are not being shared. Please be careful when entering information into the chat screens. Those chat prompts are shared with AI to generate responses and provide answers to your requests.
Suggest a feature
Do you have ideas on how we can improve the app, or would you like to suggest a feature? Please use the contact form below.
Report a bug
Have you experienced a bug that you would like to report? Please use the contact form below.
Contact for support
Whether you have a question or some feedback for us, we’re all ears. Please don’t hesitate to use our contact form to connect with us, and we’ll get back to you as soon as possible.
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